What Information We Hold and Why
When you open a 2ly99 account, we collect the details you provide during registration — your name, email address, and contact number. When you make a deposit or withdrawal through bKash, Nagad, or Rocket, we record transaction references and timestamps to verify your wallet activity and
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match it to your account. We do not store your bKash PIN, Nagad mobile banking credentials, or Rocket account password — those stay with your wallet provider. We also collect device identifiers, browser type, and session data automatically when you log in. This helps us detect
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unusual access patterns and keep your account secure. If you contact our support team, we keep a record of that conversation to resolve follow-up queries faster. Data collected through payment rails like bKash, Nagad, and Rocket is used solely for transaction verification — never for marketing
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purposes without your consent. How this policy applies to you depends on your local law and the eligible regions we serve.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.